Welcome to Week 4 of 'Engaging Citizens: A Game Changer for Development?'
In the first week of the course we took a broad look at citizen engagement, and over the next two weeks we explored its role in policymaking and service delivery. In this final week we will examine how recent technological innovations are having an impact on citizen engagement all over the world. As usual, the best place to begin your learning is the Week 4 Overviewpage.
Video Talks
The Week 4 video talks are presented by:
- Björn-Sören Gigler -- Senior Governance Specialist, World Bank Group
- Jean-Paul Faguet -- Professor of the Political Economy of Development, London School of Economics
- Shirin Madon -- Associate Professor, Department of International Development and Department of Management, London School of Economics
- Achraf Aouadi -- Founder and President, I Watch Tunisia
Lastly, we have three 'Call to Action' talks by top leaders in academia, civil society and government. These videos round off the course by providing you with tangible next steps, and will hopefully inspire you to get active!
Citizen Engagement Project
Besides the weekly quiz, Week 4 also features the second peer-reviewed assessment of this course: the Citizen Engagement Project. This is your opportunity to put your learning into practice by developing your own citizen engagement initiative.
In the first part of the assessment you will need to design your project by answering 5 short questions. In the second part of the assessment you will need to create a 'digital artifact' -- an online representation of your citizen engagement initiative that creatively shows how your project may exist in the real world. The Citizen Engagement Project is one of the best features of this course, so we hope you all attempt it.
Like the Short Answer Question, you will have until midnight on Wednesday, April 8 (UTC/GMT -11) to submit both parts of your Citizen Engagement Project. You will then have until midnight on Sunday, April 12 (UTC/GMT - 11) to review the work of at least two of your peers.
The Citizen Engagement Project is worth 40 points. As you need only 50 points or more to pass the course, you will have a good chance of receiving a Statement of Accomplishment from Coursera if you complete this assessment. If you receive 75 or more points, you will receive a Statement of Accomplishment with Distinction from Coursera.
Other Announcements
- You still have until midnight tonight, Sunday, April 5 (UTC/GMT -11), to submit your two peer-reviews for the Short Answer Question. You can access your peer-reviews here, and don't forget to consult the grading rubric.
- The recording of last week's Google Hangout is now live. You can view it here.
- The recording of the MOOC event at the London School of Economics is now live. You can view it here.
- This Thursday, April 9 from 3-5pm (EST), course instructor Björn-Sören Gigler will be launching his new book,'Development as Freedom in a Digital Age', which is highly relevant to this week's theme. For more details of the book launch, including the livestream, go here. You can read his blog post about the book here.
- It's not too late to apply to be one of our 'Course Heroes'. For more information, go here.
- Don't forget the Optional Exercises in Week 4!
- Remember to keep posting in the Discussion Forums and on Twitter. The conversations so far have been truly remarkable.
- For any technical questions, please consult the Frequently Asked Questions. If you do not find a satisfactory answer, please post your question in the 'Questions to Staff' thread in the discussion forums.
Best of luck in the last week of the course!
Benji Holzman
Citizen Engagement MOOC team
Reminder: End of Week 3!
Just a few quick reminders as Week 3 draws to close!
This week's quiz is due midnight, Sunday, April 5 (UTC/GMT-11). You may attempt the quiz twice; however, if you attempt the quiz after Sunday you will lose 25% for late submission, so don’t delay! For other upcoming deadlines, check out theCourse Calendar.
If you have some extra time on your hands, we suggest you attempt one or both of the Optional Exercises for this week, and if you have not had the opportunity please submit your peer reviews! If you didn't catch this week's Google Hangout find the recording here. Final projects are due Wednesday April 8th!
Best of luck for the remaining days of the course!
Kate Henvey,
Citizen Engagement MOOC team
Google Hangout Starting Soon!
We look forward to talking with you soon on the Google Hangout! Click here when the link is live at 10am today EST.
Experts contributing to today’s hangout include:
- Hollie Russon Gilman, Civic Innovation Fellow, New America Foundation, @hrgilman
- Tiago Peixoto, Governance Specialist, World Bank Group, @participatory
- Bjorn- Soren Gigler, Senior Governance Specialist, World Bank Group, @bgigler
We’ve already received so many great questions from the ‘Meetup with experts – Google Hangout on the Air’ thread in the ‘Week 3 Discussion’ forum.
If you would like to ask a question during the Hangout itself, you can tweet it #CitizensEngage or ask it directly in the Hangout on YouTube, in the comments section below the video.
If you aren’t able to join us, we will be posting a link to a recording of the Hangout shortly afterward.
Look forward to our discussion soon!
Hollie, Soren & Tiago
4 Important announcements!
We have a few important announcements as we enter the middle of Week 3:
1. Our Google Hangout is happening tomorrow (Thursday April 2), at 10am EST. We’ve already received great questions, but there is always room for more. If you would like to ask a question before the Hangout, please post it in the ‘Meetup with experts – Google Hangout on the Air’ thread in the ‘Week 3 Discussion’ forum, or tweet it using hashtag#CitizensEngage, no later than 6pm (EST) today. If you would like to ask a question during the Hangout itself, you can tweet it or ask it directly in the Hangout on YouTube, in the comments section below the video.
To join the Hangout, click here (the link will be live at 10am Thursday EST)
If you aren’t able to join us, please note that we will be posting a link to a recording of the Hangout shortly afterward.
2. The deadline for the Short Answer Question is tonight at midnight (EST). This is your opportunity to synthesize what you have learned so far by answering the central question in this course: “Is citizen engagement a game changer for development?”
Once you have submitted your response, you will need to review the responses of two of your peers by midnight on Sunday, April 5. To do this, go to the assessment’s submission page and click on the second tab, labeled ‘Evaluation Phase’.
IMPORTANT: You will need to use this grading rubric in order to grade your peers.
If you fail to submit your answer by the hard deadline at 1am, you will unfortunately receive 0 points for this assessment. Remember, all course deadlines are listed on the Course Calendar.
For troubleshooting, please refer to the FAQs. If you would like to discuss the Short Answer Question with your peers, please use the existing threads in the Week 3 Discussion forum, or start your own!
3. The link to the MOOC event at the London School of Economics, held in Week 1, is now live! You can view ithere. It was a great discussion with top minds in the field, so we encourage you to give it a listen.
4. Please save the date for a book launch event and discussion for my new book ‘Development as Freedom in a Digital Age’ taking place on Thursday, April 9, 3-5pm (EST). The book addresses the role ICT can play to enhance citizen engagement and the inclusiveness of institutions. As the topic is very relevant to Week 4 of this course, the event will be livestreamed and available as a recording on the MOOC. More details to come.
Best of luck for the rest of Week 3!
Bjorn-Soren Gigler
Citizen Engagement MOOC team
Please Send Us Your Questions Ahead of Thursday’s Google Hangout!
This Thursday, April 2, the Citizen Engagement MOOC team and experts will be hosting a Google Hangout from 10-10:45am EST. The purpose of this Hangout is to answer your questions about course content live, in a dynamic and interactive way, which we are very excited about!
In the first half of the Hangout we will be answering questions that we’ve received before the Hangout, while the second half of the Hangout is reserved for questions that we receive live, during the Hangout itself. Questions should ideally relate to the concepts and examples in the course, rather than technical questions about the course itself. If there’s something we haven’t covered, or a topic you’d like further clarity on, this is your chance!
- If you would like to ask a question before the Hangout, please post it in the ‘Meetup with experts – Google Hangout on the Air’ sub-forum in the ‘Week 3 Discussion’ forum in the Discussion Forums no later than 6pm (EST) on Wednesday, April 1. Alternatively, you can tweet the question using hashtag #CitizensEngage
- If you would like to ask a question during the Hangout itself, you can tweet them using hashtag #CitizensEngage as above, or ask them directly in the Hangout via YouTube (further details to come).
We will provide the link to the Google Hangout in an announcement/email tomorrow.
If you aren’t able to join, please note that we will be posting a link to a recording of the Hangout shortly afterward.
Below are the times it will be held in different parts of the world:
· Vancouver - 7am
· New York - 10am
· Rio de Janeiro - 11am
· London - 2pm
· Lagos - 3pm
· Harare - 4pm
· Nairobi - 5pm
· Delhi - 7:30pm
· Manila - 10pm
· Shanghai - 10pm
· Sydney - 1am (Friday)
On behalf of the MOOC team, thanks for your input and we look forward to your participation in the hangout. Also please note that Short Answer questions are due midnight tomorrow, April 1!
Kate Henvey and Benji Holzman
Citizen Engagement MOOC team
Welcome to Week 3 of 'Engaging Citizens: A Game Changer for Development?'
We are very pleased to see the rich conversations taking place in the discussion forums and on Twitter (using hashtag #CitizensEngage). We hope you can participate in the conversations during Week 3, it is one of the most enriching parts of the MOOC experience!
Week 1 explored the theoretical underpinnings of citizen engagement, and Week 2 explored the role that citizens can play in actively shaping public policy. Now in Week 3 of the course we examine the role of citizen engagement in public service delivery.
This week's expert practitioners have engaging video talks for you, with Twaweza taking you for a tour of their Uwezo initiative in East Africa!
- Rakesh Rajani, Director of Democratic Participation and Governance, Ford Foundation
- Yamini Aiyar, Director, Accountability Initiative
- Twaweza's Uwezo Initiative
- Danny Sriskandarajah, Secretary General, CIVICUS
Like other weeks, you will find an introduction to this week’s content and exercises in the Overview Page, as well as a checklist for the week. Please note that the Week 3 Quiz is due on April 5. Hopefully you are also starting to work on your Citizen Engagement Project, due April 8 and worth 40% of your total grade. Always remember you can refer to the Course calendar for more information on deadlines.
On behalf of the Citizen Engagement MOOC team, enjoy your Week 3 learning experience!
Reminder: End of Week 2 Approaching!
As Week 2 draws to a close, we hope everyone has enjoyed this week’s video talks and resources on the role of citizen engagement in policymaking. Next week we will focus on how citizen engagement can improve the delivery of public services.
Remember that this week's quiz is due on midnight, Sunday, March 29 (UTC/GMT-11). You may attempt the quiz twice; however, if you attempt the quiz after Sunday you will lose 25% for late submission, so don’t delay! For other upcoming deadlines, check out the Course Calendar.
If you have some extra time on your hands, we suggest you attempt one or both of the Optional Exercises for this week, and join the rich conversations in the discussion forums. We know the discussion forums can seem overwhelming at first, so if you don’t know where to start, go to the Week 2 Discussion forum and check out the Daily Digests and Questions of the Day.
Announcements
- We will be hosting a Google Hangout to answer your questions live next Thursday, April 2, 10-10:45am (EST). Please mark this in your calendars. More details to come.
- There is a peer-reviewed Short Answer Question in Week 3, where you will have the opportunity to synthesize what you’ve learned in the course and express your view on whether citizen engagement is indeed a ‘game changer’ for development. If you want to get an early start, you can read about the assessment here.
Best of luck for the remaining days of Week 2. Kate will be leading facilitation for Week 3. I look forward to seeing you again in the final week of the course!
Benji Holzman,
Citizen Engagement MOOC team
Welcome to Week 2 of 'Engaging Citizens: A Game Changer for Development?'
We hope everyone was able to progress through Week 1 without major difficulties and that you are finding the course to be an enriching experience. If you have fallen slightly behind, don’t worry – there is still time to catch up.
Last week’s materials provided a general overview of the key concepts and themes within citizen engagement. In the second week of the course we turn our attention to how citizen engagement can improve policymaking.
We have some excellent video talks for you, presented by experts in this area:
- Matt Leighninger, Executive Director, Deliberative Democracy Consortium
- Tina Nabatchi, Associate Professor of Public Administration and International Affairs, Syracuse University
- Beth Noveck, Director, The Governance Lab
- Tiago Peixoto, Governance Specialist, World Bank Group
Like last week, you will find an introduction to this week’s content and exercises in the Overview page, as well as a checklist for the week. Please note that the Week 2 Quiz is due on March 29, as listed in the Course calendar.
We also suggest you get a head start on planning your Citizen Engagement Project, which is due on April 8 in Week 4. This creative project is worth 40% of your total grade, and is one of the highlights of this course.
Lastly, we are very pleased to see the rich conversations taking place in the discussion forums and on Twitter (using hashtag #CitizensEngage). If you haven’t done so yet, we encourage you to join the conversation. This is one of the best parts of the MOOC experience, and we’d hate to see you miss out!
On behalf of the Citizen Engagement MOOC team, I wish you an excellent Week 2 learning experience.
Reminder: End of Week 1!
As Week 1 draws to a close, we hope everyone is progressing smoothly through the readings and videos for this first week of the course. We noticed that some of you have completed the quiz and optional exercises, and hope these have been helpful in aiding your understanding of the course material.
We’d like to remind you that if your goal in the MOOC is to receive a Statement of Accomplishment (SoA), you will need to complete the readings, videos and assessments listed in each week’s overview checklist.
Remember that this week's quiz is due on midnight, Sunday, March 22 (UTC/GMT-11). You may attempt the quiz twice. However, if you attempt the quiz after Sunday you will lose 25% for late submission, so don’t delay!
On behalf of the Citizen Engagement MOOC team, good luck completing this first week of the course!
Benji will be leading facilitation for Week 2, but I look forward to seeing you again in Week 3!
Kate Henvey
Citizen Engagement MOOC team
Thursday! Citizen Engagement MOOC Event at LSE (London) - March 19, 7:00-8:30pm (GMT)
If you happen to be in London, please join us from 7-8:30pm (GMT) on Thursday, March 19th for a special MOOC event at the London School of Economics. More details can be found here.
The event will feature opening remarks from three of our Citizen Engagement MOOC presenters, followed by a panel of experts that will discuss the key themes of the course. A recording will be made available on Coursera following the event.
Special Guests:
· Jean-Paul Faguet - Professor, London School of Economics
· Shirin Madon - Associate Professor, London School of Economics
· Leni Wild - Research Fellow, Overseas Development Institute
· Bjorn-Soren Gigler - Senior Governance Specialist, World Bank Group
· Abha Joshi-Ghani - Director for Knowledge Exchange and Learning, World Bank
· Duncan Green - Senior Strategic Advisor, Oxfam International
· Vanessa Herringshaw - Program Director, Transparency and Accountability Initiative
· Owen Barder - Senior Fellow, Center for Global Development
· Fredrik Galtung - President, Integrity Action
· Duncan Edwards - Program Manager, Institute of Development Studies
This event, held at the New Theatre in the East Building of the LSE, is free and open to all with no ticket or pre-registration required. For any queries or specific requests, please email Keith McDonald at k.mcdonald@lse.ac.uk or call 0203 486 2626.
Also, in case you missed the livestream, the recording of the High-Level Launch Event at the World Bank Group in DC is now available onCoursera!
Kate Henvey & Benji Holzman
Citizen Engagement MOOC team
Starting in 30 Minutes! Citizen Engagement MOOC Launch Event with World Bank President Jim Yong Kim - March 16, 10:00-11:30am (EST)
To officially kick off the first ever Massive Open Online Course on Citizen Engagement, we are holding a high-level launch event at the World Bank in Washington, D.C. on Monday, March 16th from 10-11:30am (EST).
The event will feature remarks by senior leadership at the World Bank, followed by a lively and frank discussion on citizen engagement with special guests.
Tune in to the livestream! Watch here at 10am on Monday, March 16 (EST) here. We will also post a recording of the event shortly afterwards.
Follow us! You can follow us on World Bank Live and on Twitter: #CitizensEngage.
Ask a Question! Panelists will be asked questions from the live and online audience. To pose a question to the panel, please post it in the ‘World Bank High-Level Launch Event’ thread in the General Discussion forum on the Discussion Board.
Special guests:
Dr. Jim Yong Kim, President, World Bank Group
Sanjay Pradhan, Vice President, Leadership, Learning & Innovation, World Bank Group
Mario Marcel, Senior Director, Governance Global Practice, World Bank Group
Maninder S. Gill, Director, Social, Urban, Rural and Resilience Global Practice, World Bank Group
Tina Nabatchi, Associate Professor, Syracuse University
Danny Sriskandarajah, Secretary General, CIVICUS (via video conference)
Satu Leena Elina Santala, Executive Director, Nordic and Baltic Countries, World Bank Group
Jeff Thindwa, Practice Manager, Governance Global Practice, World Bank Group
Lindsay Coates, Executive Vice President, InterAction
On behalf of myself, Benji and the rest of the Citizen Engagement MOOC team, we look forward to seeing you in-person or online for the MOOC Launch event shortly!
Kate Henvey
Citizen Engagement MOOC team
Tomorrow! Citizen Engagement MOOC Launch Event with World Bank President Jim Yong Kim - March 16, 10:00-11:30am (EST)
To officially kick off the first ever Massive Open Online Course on Citizen Engagement, we are holding a high-level launch event at the World Bank in Washington, D.C. on Monday, March 16th from 10-11:30am (EST).
The event will feature remarks by senior leadership at the World Bank, followed by a lively and frank discussion on citizen engagement with special guests.
Attend! If you are in Washington, D.C. and would like to attend, please email Kate Henvey: khenvey@worldbank.org
Tune in to the livestream! Watch here at 10am on Monday, March 16 (EST) here. We will also post a recording of the event shortly afterwards.
Follow us! You can follow us on World Bank Live and on Twitter: #CitizensEngage.
Ask a Question! Panelists will be asked questions from the live and online audience. To pose a question to the panel, please post it in the 'World Bank High-Level Launch Event' thread in the General Discussion forum in the Discussion Forums.
Special guests:
Dr. Jim Yong Kim, President, World Bank Group
Sanjay Pradhan, Vice President, Leadership, Learning & Innovation, World Bank Group
Mario Marcel, Senior Director, Governance Global Practice, World Bank Group
Maninder S. Gill, Director, Social, Urban, Rural and Resilience Global Practice, World Bank Group
Tina Nabatchi, Associate Professor, Syracuse University
Danny Sriskandarajah, Secretary General, CIVICUS (via video conference)
Satu Leena Elina Santala, Executive Director, Nordic and Baltic Countries, World Bank Group
Jeff Thindwa, Practice Manager, Governance Global Practice, World Bank Group
Lindsay Coates, Executive Vice President, InterAction
On behalf of myself, Benji and the rest of the Citizen Engagement MOOC team, we look forward to seeing you in-person or online for the MOOC Launch event tomorrow!
Kate Henvey
Citizen Engagement MOOC team
Now Open! Welcome to Engaging Citizens: A Game Changer for Development?
Dear Course Participant,
Congratulations again for signing on to this Massive Open Online Course (MOOC) – Engaging Citizens: A Game Changer for Development? We hope you are as excited to start this MOOC as we are!
My name is Kate Henvey, and together with Benji Holzman, we will be your facilitators for this course. As your key point people for this course, you will be receiving most course communications (announcements, invitations, reminders, etc.) from Benji and me.
As you read this message, thousands of others around the world are starting to explore this online course at the same time! We’re excited to inform you that you are accompanied by over 11,700 registered participants on this first week of the course. Throughout these four weeks, we encourage you to engage with your peers via the discussions forums, Google hangout, and on Twitter (#CitizensEngage) to make this course an enriching experience for all. Visit the How to be Social page to learn more.
Today marks the beginning of Week 1, titled “Citizen Engagement: What it is and Why it Matters.” Before jumping into Week 1 content, we encourage you to familiarize yourself with the site. You can do so by visiting the Welcome page, theCourse at a Glance, Course Calendar, Course Structure, How to Succeed and How to Be Social pages, the Discussion Forums, and the Map Yourself page. Please also take a moment to introduce yourself to your peers in the “Introduce yourself here!” thread in the discussion forums.
Once you are ready to tackle this week’s content and exercises, you will find that the Week 1 Overview page provides a helpful introduction and neatly lays out the material you will cover, the expected learning outcomes, and links to this week’s materials. It also provides a checklist to help you progress through the week. Please take note of the deadlinefor the Week 1 quiz, which is Midnight on Sunday, March 22. If you have problems viewing videos, click on the settings icon at the bottom right of the video player and select "Click here to change the video player."
Please note that the videos for Week 2, 3 and 4 will be uploaded over the coming week.
Lastly, if you have not yet done so, we would appreciate if you would complete our pre-course survey here.
On behalf of myself, Benji and the rest of the Citizen Engagement MOOC team, we look forward to your active participation and wish you an enriching first week of the course.
Kate Henvey
Citizen Engagement MOOC team
Welcome Announcement
To remind you what’s in store, this course brings together a diverse range of experts to provide students with a comprehensive overview of citizen engagement. It begins by synthesizing the theories and concepts that underlie citizen engagement, and goes on to explore how citizens can engage in both policymaking and public service delivery. Finally, it investigates how recent innovations are shaking up the field, through detailing both successes and failures of these new approaches.
Our presenters, leaders in academia, government, and civil society, provide a wide range of perspectives and real-world experience to give you a deeper understanding of whether enhanced citizen engagement can truly enhance the process of development. You will also have the opportunity to collaborate with one another and design their own citizen engagement initiatives, thereby putting theories learned in the course into practice.
The course begins on March 15, 2015. We will notify you again when the class starts and are looking forward to our journey together!
World Bank High-Level Launch Event: We are holding a high-level launch event at the World Bank in Washington, D.C. on Monday, March 16th from 10-11:30am (EST) to officially kick off the MOOC. For more information and link to the livestream, click here.
Pre-Course Survey: We would appreciate if you would complete our pre-course survey here.
Best wishes,
Your course staff
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